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GFL Environmental Inc. Odour Concern Form


  1. **2024 Important information about this form**

    July 2024 - Food waste is not currently accepted at the GFL facility in North Cowichan and composting activities are not taking place. 

    Only odours associated with the operation of the GFL compost facility are addressed and investigated through this portal.  If you are experiencing odours within the community of Chemainus, or odours not related to food and yard waste composting, you are encouraged to contact the North Cowichan Bylaw Enforcement Department so that the odour may be appropriately documented. The North Cowichan Bylaw Directory may be found here  https://www.northcowichan.ca/municipal-hall/bylaw-directory , this page contains Bylaw Enforcement contact information and a link to report bylaw violations.

    Report your concern as soon as odour is detected so an investigation can be completed right away.



  2. Release of Personal Information
    In order to facilitate the review of odour incidents, this form will become part of the public record and will be shared with the facility subject to this odour complaint. It may also be shared with other parties, including persons, agencies and governments. Personal information collected in this form will be used for program delivery and / or bylaw enforcement and is consistent with the authority to do so under Section 26 (b), (c), and (e) of the Freedom of Information and Protection of Privacy Act, (the Act). By filling out this form you are consenting to the release of your personal information in accordance with Section 26(d)(i) of the Act. If you have questions or concerns regarding the collection or disclosure of your personal information please contact the FOI Coordinator, at 250-746-2503.
  3. Please provide the time and date when you first noticed the odour
  4. Odour Location

    Please provide a street address closest to where the odour was noticed.

    If the odour is occurring in the village of Chemainus, please log your concern using the North Cowichan Bylaw Violation link identified at the top of this page.

  5. Is the odour still present?*
  6. Has the odour been...
    (choose one)
  7. Please provide date and time.
  8. Tone and Intensity*
    Check the box that BEST describes the odour.
  9. Wind Strength*
    (choose one)
  10. Weather Conditions
    (choose one)
  11. Leave This Blank:

  12. This field is not part of the form submission.